## How To Use ULTRA™

CASABREWS always focuses on customer service and provides high quality products and after-sales service. Here you can easily find product manuals, user guide, troubleshooting methods and more. If you still have questions, please feel free to contact us at info@casabrews.com.

## **ULTRA™ Product Manual**

- [User Manual](https://cdn.shopify.com/s/files/1/0624/8729/8290/files/ULTRA_User_Manual.pdf?v=1714376922)

## **More Operating Videos**

**How to Set Up and Use**  
**Brewing the Perfect Espresso**  
**Fixing Inconsistent Coffee Volume**  
**How to Fix Flashing Hot Water Icon & No Water Flow**  
**How to Stop Water Leaking Under**  
**How to Fix Error Codes 01, 02, 03**  
**How to Stop Water Leaking from Brew Head**  
**Maintenance & Care Guide**  
**Meet the Ultra-Your Ultimate Home Barista Experience**  
**Enhancing Your Espresso with Casabrews Ultra**

## **FAQS & Troubleshooting**

**Water does not flow from the brew head.**  
- Water tank is empty.  
- Fill tank.  
- Water tank is not fully inserted and locked into position.  
- Push water tank down completely to lock into place.  
- Machine needs to be descaled.  
- Run descale cycle.  
- The filter may be blocked.  
- Clean the filter

**Espresso only drips from the portafilter spouts or not at all.**  
- Water tank is empty.  
- Fill tank.  
- Water tank is not fully inserted and locked into position.  
- Push water tank down completely to lock into place.  
- Coffee is ground too finely.  
- Use a coarser grind.  
- Too much coffee ground in the filter.  
- Decrease the amount of coffee ground.  
- Coffee tamped too firmly.  
- Tamp between or 11-22 lb of pressure.  
- The filter may be blocked.  
- Clean the filter.  
- Machine needs to be descaled.  
- Run descale cycle.

**Espresso runs out too quickly.**  
- Coffee is ground too coarsely.  
- Use a finer grind.  
- Not enough ground coffee in the filter.  
- Increase the amount of ground coffee.  
- Coffee tamped too lightly.  
- Tamp between or 11-22 lb of pressure.

**Coffee is dripping out of the rim of the Portafilter.**  
- Portafilter not inserted in the brew head correctly.  
- Ensure portafilter is completely inserted and rotated until resistance is felt.  
- There are coffee grounds around the filter basket rim.  
- Remove any residual ground coffee from the rim of the filter to ensure a proper seal in group head.  
- There are coffee grounds on the surface of the brew head.  
- Clean any residual ground coffee from the surface of the brew head.  
- Too much ground coffee in the filter basket.  
- Decrease the amount of ground coffee.  
- The machine is faulty.  
- Contact our customer support.

**No steam.**  
- Water tank is empty.  
- Fill water tank.  
- Water tank is not fully inserted and locked into position.  
- Push water tank down completely to lock into place.  
- Machine needs to be descaled.  
- Run descale cycle.  
- Steam nozzle is blocked.  
- Clean the steam nozzle.

**Water leaks from bottom.**  
- Water tank is not fully inserted and locked into position.  
- Push water tank down completely to lock into place.  
- Water tank is broken.  
- Contact our customer support team.