How To Use Ultra™

How To Use ULTRA™

CASABREWS always focuses on customer service and provides high quality products and after-sales service. Here you can easily find product manuals, user guide, troubleshooting methods and more. If you still have questions, please feel free to contact us at info@casabrews.com.

ULTRA™ Product Manual

• User Manual

More Operating Videos

How to Set Up and Use
Brewing the Perfect Espresso
Fixing Inconsistent Coffee Volume
How to Fix Flashing Hot Water Icon & No Water Flow
How to Stop Water Leaking Under
How to Fix Error Codes 01, 02, 03
How to Stop Water Leaking from Brew Head
Maintenance & Care Guide
Meet the Ultra-Your Ultimate Home Barista Experience
Enhancing Your Espresso with Casabrews Ultra

FAQS & Troubleshooting

Water does not flow from the brew head.

• Water tank is empty.
• Fill tank.
• Water tank is not fully inserted and locked into position.
• Push water tank down completely to lock into place.
• Machine needs to be descaled.
• Run descale cycle.
• The filter may be blocked.
• Clean the filter

Espresso only drips from the portafilter spouts or not at all.

• Water tank is empty.
• Fill tank.
• Water tank is not fully inserted and locked into position.
• Push water tank down completely to lock into place.
• Coffee is ground too finely.
• Use a coarser grind.
• Too much coffee ground in the filter.
• Decrease the amount of coffee ground.
• Coffee tamped too firmly.
• Tamp between or 11-22 lb of pressure.
• The filter may be blocked.
• Clean the filter.
• Machine needs to be descaled.
• Run descale cycle.

Espresso runs out too quickly.

• Coffee is ground too coarsely.
• Use a finer grind.
• Not enough ground coffee in the filter.
• Increase the amount of ground coffee.
• Coffee tamped too lightly.
• Tamp between or 11-22 lb of pressure.

Coffee is dripping out of the rim of the Portafilter.

• Portafilter not inserted in the brew head correctly.
• Ensure portafilter is completely inserted and rotated until resistance is felt.
• There are coffee grounds around the filter basket rim.
• Remove any residual ground coffee from the rim of the filter to ensure a proper seal in group head.
• There are coffee grounds on the surface of the brew head.
• Clean any residual ground coffee from the surface of the brew head.
• Too much ground coffee in the filter basket.
• Decrease the amount of ground coffee.
• The machine is faulty.
• Contact our customer support.

No steam.

• Water tank is empty.
• Fill water tank.
• Water tank is not fully inserted and locked into position.
• Push water tank down completely to lock into place.
• Machine needs to be descaled.
• Run descale cycle.
• Steam nozzle is blocked.
• Clean the steam nozzle.

Water leaks from bottom.

• Water tank is not fully inserted and locked into position.
• Push water tank down completely to lock into place.
• Water tank is broken.
• Contact our customer support team.