## How To Use CM7036E™

CASABREWS always focuses on customer service and provides high quality products and after-sales service. Here you can easily find product manuals, user guide, troubleshooting methods and more. If you still have questions, please feel free to contact us at info@casabrews.com.

## **CM7036E™ Product Manual**

- [User Manual](https://cdn.shopify.com/s/files/1/0624/8729/8290/files/CM7036E_User_Manual.pdf?v=1718619479)

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## **FAQS & Troubleshooting**

**No light indicator.**

- Plug is not plugged into the socket.
- Plug in the socket.
- ON/OFF button is not pressed.
- Press ON/OFF button.
- Machine could be in auto shut-off after 15 minutes of inactivity.
- Press ON/OFF button.

**Water does not flow from coffee outlet.**

- Water tank is empty.
- Fill tank.
- Water tank is not fully inserted and locked into position.
- Push water tank down completely to lock into place.
- Machine needs to be descaled.
- Run descale cycle.
- Coffee outlet is clogged.
- Contact our customer support team.

**Coffee only drips from coffee outlet or not at all.**

- Water tank is empty.
- Fill tank.
- Water tank is not fully inserted and locked into position.
- Push water tank down completely to lock into place.
- Machine needs to be descaled.
- Run descale cycle.
- Coffee outlet is clogged.
- Contact our customer support team.
- The capsule inserted may be faulty.
- Try with a new one.

**Water leaking from bottom.**

- Water tank is not fully inserted and locked into position.
- Push water tank down completely to lock into place.
- Water tank is broken.
- Contact our customer support team.
- Drip tray is full of water.
- Empty it.
- Adjustable cup support is full of water.
- Empty it.

**The capsule can’t fall down normally.**

- Check if used capsule container is full.
- Empty it.
- Handle hasn’t been fully opened.
- Open fully handle.
- Capsule is stuck.
- Push it gently downwards.

**Handle cannot be closed.**

- Check if used capsule container is full.
- Empty it.

**The machine is noisy.**

- Water tank is empty.
- Fill tank.
- Some internal components touch the housing.
- Contact our customer support team.
- A slight hiss can be heard after the coffee has been released.
- This is not a fault, but normal settling of one-way valve.

**Coffee is not hot.**

- Cups not pre-warmed.
- Pre-warm cups with warm water.
- Machine needs to be descaled.
- Run descale cycle.

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