## How To Use 5700PRO™

CASABREWS always focuses on customer service, and provides high quality products and after-sales service. Here you can easily find product manuals, user guide, troubleshooting methods and more. If you still have questions, please feel free to contact us at info@casabrews.com.

## **5700PRO™ Product Manual**

- [User Manual](https://cdn.shopify.com/s/files/1/0624/8729/8290/files/5700P_User_Manual.pdf?v=1705902824)

## Make An Espresso with 5700PRO™

- [User Guide](https://cdn.shopify.com/s/files/1/0624/8729/8290/files/5700P_User_Guide.pdf?v=1705902799)

## **How to Clean and Assemble the Grinder?**

- [User Guide](https://cdn.shopify.com/s/files/1/0624/8729/8290/files/5700P_Tip_for_Grinder_Assembly_and_Cleaning_972d7fdf-9b6c-4a63-8b72-67d892405e11.pdf?v=1711434701)

## **How to Froth Milk？**

- [User Guide](https://cdn.shopify.com/s/files/1/0624/8729/8290/files/5700P_Tip_for_Frothing_the_Milk.pdf?v=1705902772)

# **How to Get Hot Espresso？**

- [User Guide](https://cdn.shopify.com/s/files/1/0624/8729/8290/files/5700P_Tip_for_Getting_a_Hot_Espresso.pdf?v=1705902771)

## **FAQS & Troubleshooting**

**The machine does not turn on.**

- The machine is not plugged in.

- Plug the machine in.

- The machine is faulty.

- Contact our customer support team.

**Espresso only drips from the portafilter spouts or not at all. The pressure is over 12 bar (OVER EXTRACTION).**

- Water tank is empty.

- Fill tank.

- Water tank is not fully inserted and locked into position.

- Push water tank down completely to lock into place.

- Coffee is ground too finely.

- Use a coarser grind.

- Too much ground coffee in the filter.

- Decrease the amount of ground coffee.

- Coffee tamped too firmly.

- Tamp using between 11-22 lbs of pressure.

- The filter may be blocked.

- Clean the filter.

- Machine needs to be descaled.

- Run descale cycle.

**Espresso pours out too quickly. The pressure is under 5 bar (UNDER EXTRACTION).**

- Coffee is ground too coarsely.

- Use a finer grind.

- Not enough ground coffee in the filter.

- Increase the amount of ground coffee.

- Coffee tamped too lightly.

- Tamp using between 11-22 lbs of pressure.

**Espresso or water leaks out around the edge of the portafilter.**

- Portafilter not inserted in the brew head correctly.

- Ensure portafilter is completely inserted and rotated until resistance is felt.

- There are coffee grounds around the filter basket rim.

- Remove any residual ground coffee from the rim of the filter to ensure a proper seal in brew head.

- There are coffee grounds on the surface of the brew head.

- Clean any residual ground coffee from the surface of the brew head.

- Too much ground coffee in the filter basket.

- Decrease the amount of ground coffee.

**No steam.**

- Water tank is empty.

- Fill tank.

- Water tank is not properly attached.

- Push water tank down completely to lock into place.

- Machine needs to be descaled.

- Run descale cycle.

- Steam wand is blocked.

- Clean the steam wand.

**Cannot froth the milk.**

- The milk used is not cold or not whole milk.

- Use cold, fresh whole milk.

- Not enough steam.

- Let the steam come out for 5 seconds then start to froth the milk.

- The steam wand is inserted too far in the milk.

- Let the steam wand tip reach just below the surface of the milk.

**Coffee is not hot enough.**

- Cups not pre-heated.

- Rinse cups under hot water.

- Portafilter not pre-heated.

- Rinse portafilter under hot water.

- Brew head not pre-heated.

- Run a single shot without ground coffee.

**Water leaks from the bottom.**

- The drip tray is full.

- Empty the drip tray.

- Water tank is not properly attached.

- Push water tank down completely to lock into place.

- Water tank or the silicon tube inside the machine is broken.

- Contact our customer support team.

**No ground coffee coming from grinder.**

- No coffee beans in hopper.

- Fill hopper with fresh coffee beans.

- Blocked grinder chamber or chute.

- Clean and clear grinder chamber and chute.

- Blockage or foreign object in grinder.

- Remove hopper, check for debris or blockage. If necessary, clean and clear grinder chamber and chute.